The Public Access Information Agency has provided recommendations to protect personal data on video call platforms.
On 15 June 2021 the Public Access Information Agency recommended certain measures to be implemented to protect personal data shared on video call platforms, including the following:
- Read the privacy policies and conditions of the platforms. Companies must request consent to process personal data, which must be granted in writing or by other similar means, clearly and simply.
- When the product is “free” and the personal data is used for other purposes, companies must convey in advance what those other purposes are and their consequences, who the recipients of the data are, and in case the personal data will be stored in a database, the name and the contact details of the person in charge so that data subjects can exercise their rights.
- Participants in recorded video calls must be notified in advance that the call will be recorded, explicitly, together with the purposes of the use of the images.
- Using platforms that require a password is recommended, in addition to an identification that the invited participants must have.
Data subjects may file complaints for breach of the Personal Data Protection Law No. 25,326 and its related regulations before the National Directorate for Personal Data Protection of the Agency.
Click here to access the Spanish version: Argentina: Videollamadas – Recomendaciones en materia de datos personales