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In brief

The Public Access Information Agency has provided recommendations to protect personal data on video call platforms.

On 15 June 2021 the Public Access Information Agency recommended certain measures to be implemented to protect personal data shared on video call platforms, including the following:

  • Read the privacy policies and conditions of the platforms. Companies must request consent to process personal data, which must be granted in writing or by other similar means, clearly and simply.
  • When the product is “free” and the personal data is used for other purposes, companies must convey in advance what those other purposes are and their consequences, who the recipients of the data are, and in case the personal data will be stored in a database, the name and the contact details of the person in charge so that data subjects can exercise their rights.
  • Participants in recorded video calls must be notified in advance that the call will be recorded, explicitly, together with the purposes of the use of the images.
  • Using platforms that require a password is recommended, in addition to an identification that the invited participants must have.    

Data subjects may file complaints for breach of the Personal Data Protection Law No. 25,326 and its related regulations before the National Directorate for Personal Data Protection of the Agency.

Click here to access the Spanish version: Argentina: Videollamadas – Recomendaciones en materia de datos personales


Guillermo Cervio is a partner in Baker & McKenzie´s Buenos Aires office. With more than 25 years of experience, he has been consistently recognized as a foremost practitioner in his field. He served as the coordinator of the Information Technology & Communications Group during from 2008 to 2016. Guillermo has authored books and articles on legal matters. He has been awarded for his book “Derecho de las Telecomunicaciones” by the National Academy of Law (Mención de honor, 1998) and Austral University (Premio tesina,1997) and for his paper filed in the IX National Congress on Corporate Law (Tucumán, 2004).He has been a professor in universities including the University of Buenos Aires, Austral University, Palermo University, Catholic University and CEMA. Guillermo has been awarded with Folsom fellowship granted by Center for American and International Law, Dallas, US in 2003.


Martín Roth is a partner in the M&A, Real Estate and TMT practice groups in Baker McKenzie's Buenos Aires office. Martín has more than 13 years of extensive transactional domestic and international experience, focusing on the real estate and TMT industries. Prior to joining Baker McKenzie, he worked as a trainee lawyer on the Corporate, Banking/Finance and Litigation areas with a local law firm in Argentina. From 2007 to 2012, he worked in Baker McKenzie's Buenos Aires office. From 2013 to 2016, he worked as an independent attorney at another law firm. Martín rejoined the Buenos Aires office in 2016 and was named partner in July 2019.


Agostina Coppola is an Associate in Baker McKenzie Buenos Aires office.

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