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The Thai Customs Department has launched a Customs Trader Portal, an online web application that gives business operators a convenient option to register as an importer, exporter, and an operator who conducts customs formalities. This platform, implemented on 1 July 2021 for Thai individuals, is more aligned with the current digital economy. It also provides a third registration option for Thai individuals to register as customs formality operators. Previously, there were only two methods manual and E-customs.

On 23 June 2021, Thai Customs issued notification No. 94/2564 RE: Registration to be the Customs Formality Operators. This notification was issued to cancel the previous notification, i.e. the notification No. 64/2561 RE: Registration for being Customs Formality Operators.

To register via the Customs Trader Portal, a registrant must complete an identity verification via a partner application, which is currently limited to three methods— using an online application named Pao-Tang; via Krungthai ATMs; and at all branches of Krungthai Bank.

A summary of all registration methods is described as below.

Handle information changes promptly to avoid complications

This new notification further requires the customs formality operators to update any changes of information within 30 days from the date of change; otherwise, Thai Customs will suspend the right to be a customs formality operator until the information is updated. Given this, business operators may struggle with imports and exports, provided that they will not be able to carry out the customs clearance process. Furthermore, if business operators are not able to fix this within 6 months from the date of the change, Thai Customs will deactivate their name and information from its customs system. Then, if the business operators would like to carry out customs formalities, they will have to repeat the registration process with Thai Customs again.

Due to the upcoming implementation of personal data protection, this notification shows how Thai Customs will manage personal data and clearly specifies that Thai Customs may disclose personal data to other government sectors, such as Krungthai Bank, and its partners who developed the system. The personal data will be deleted or destroyed after 10 years of storage.

Please contact us for further information or assistance regarding the registration process with Thai Customs.



Pornapa Luengwattanakit currently leads Baker McKenzie’s Corporate & Commercial, Tax, as well as the International Trade, Compliance & Customs practice groups in Thailand. She practices mainly in the areas of corporate restructuring, major projects, mergers and acquisitions and trade competition. Ms. Luengwattanakit joined Baker McKenzie in 1982 and became a partner in 1989.


Suriyong Tungsuwan joined Baker McKenzie in 1982 and became a partner in 1993. He is active in the areas of corporate and commercial law, mergers and acquisitions, real estate and property development, labour, employment, executive transfers, and trade regulations and customs.


Panya joined Baker McKenzie in 2002 and became a Partner in 2012. He is currently a partner in the Tax Practice Group. He is also active in the International Commercial & Trade Practice Group and practices in the customs and supply chain areas in particular.


Keerati joined Baker McKenzie in 2013 and is currently active in the Tax Practice Group and the International Commercial & Trade Practice Group. Prior to joining the Firm, he worked as an in-house lawyer at a leading automotive company, at which his areas of practice were general corporate matters, labor law, intellectual property law and customs law.
Keerati’s 10-year practice in tax, customs and trade controversies provides clients a comprehensive range of services, including post-reviews, post-clearance audits, negotiation, settlement with relevant authorities, appeals, and litigation. He has assisted clients during all stages of business: planning, business structuring, implementation, investment, and dispute resolution.

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