The boundary between consumer protection and privacy regulation is being scrutinised and challenged by the Australian Competition and Consumer Commission (ACCC), as the collection and use of customer information plays an increasingly important role in customer service and profitability. This week, the ACCC commenced proceedings against the online health booking…
The ACCC’s Digital Platforms Inquiry Final Report has been released with 23 recommendations for wide-ranging regulatory change in areas including competition and consumer law, privacy, copyright and media regulation. This alert outlines the key points of the Final Report for consideration. Given the potential impact of these recommendations on the…