Due to rapid advances in digitalization, retail banks are facing increasing client demand for hyper-personalised products and services. However, financial institutions must navigate a myriad of laws and regulations to ensure that in the process of creating hyper-personal solutions for their customers, they are not breaching their privacy.
Chantél van ZylBrowsing
Chantél van Zyl is a senior associate in Baker McKenzie's Banking & Finance Practice Group in Johannesburg. She advises lenders and borrowers in relation to various forms of debt finance and assists clients in undertaking multi-jurisdictional financing transactions and related matters. Chantel also advises clients in relation to the financial sector regulatory framework in South Africa.