Beatriz Alves, Author at Global Compliance News

Author

Beatriz Alves

Browsing

Beatriz Rodrigues Alves joined the Firm in 2021. She integrates the Environmental, Consumer and Sustainability practice group, with focus on consultancies, due diligences, administrative and judicial proceedings. Trench Rossi Watanabe and Baker McKenzie have executed a strategic cooperation agreement for consulting on foreign law.

In Brazil

Brazil: New federal decree establishing new guidelines for customer service is published

April 28, 2022 by Renata Campetti Amaral, Giovani Bruno Tomasoni, Alexandre Salomão Jabra and Beatriz Alves 3 Mins Read

Federal Decree No. 11,034 of 2022, published on 5 April 2022, regulates Law No. 8,078/1990 – the Brazilian Consumer Defense Code, and establishes new guidelines regarding customer service center.

In Antitrust / Competition

Brazil: “Practical Guide for the Analysis of Price Increases of Products and Services” launched to identify abusiveness in offering products and services

March 9, 2022 by Renata Campetti Amaral, Paulo Casagrande, Alexandre Salomão Jabra, Beatriz Alves and Andrea Cruz 4 Mins Read

The National Consumer Secretariat of the Ministry of Justice of Brazil (Secretaria Nacional do Consumidor (SENACON)) has prepared a guide — the “Practical Guide for the Analysis of Price Increases of Products and Services” — focusing on guiding the authorities’ actions on the identification and characterization of abusive price increases for products and services and what measures should be taken in this case.